Refund Policy

App: Monibox — Budget Tracker Publisher: Umut Deniz Doğan Contact: udenizdogan@gmail.com Effective date: 17.09.2026

This Refund Policy explains how refunds work for subscriptions and purchases made in the Monibox mobile application ("Monibox", the "App").

1. All purchases are made through Apple

Monibox is distributed on the Apple App Store, and all payments for subscriptions and in-app purchases are processed by Apple through your Apple ID. We use RevenueCat to manage subscription entitlements, but neither we nor RevenueCat process your payment or issue charges — Apple does.

Because Apple is the merchant of record for these purchases, refunds are handled directly by Apple, not by us. As the developer, we are generally unable to issue refunds for App Store purchases on your behalf.

2. How to request a refund

To request a refund for a Monibox subscription or purchase, submit your request to Apple:

  1. Go to reportaproblem.apple.com and sign in with your Apple ID; or
  2. On your iPhone/iPad: open Settings → [your name] → Media & Purchases → Purchase History, find the Monibox purchase, and choose Report a Problem.

Apple reviews each request against its own App Store refund policy and decides whether to grant a refund. Approval and processing times are determined by Apple.

If you have trouble with a purchase, you may also contact us at udenizdogan@gmail.com and we will help where we can — but the final refund decision rests with Apple.

3. Subscriptions, auto-renewal, and cancellation

  • Monibox subscriptions are auto-renewing. Your subscription renews automatically at the end of each billing period unless you cancel at least 24 hours before the current period ends.
  • Cancelling a subscription is not the same as a refund. Cancelling stops future renewals but does not automatically refund the current period. You will keep access to paid features until the end of the period you already paid for.
  • To cancel: open Settings → [your name] → Subscriptions on your device, select Monibox, and choose Cancel Subscription.

4. Free trials

If Monibox offers a free trial, you will not be charged during the trial period. To avoid being charged, cancel at least 24 hours before the trial ends. If you do not cancel, the subscription automatically converts to a paid subscription and Apple charges the applicable price.

(If no free trial is offered, remove this section.)

5. Consumers in the EU / EEA and Turkey — right of withdrawal

If you are a consumer in the EU/EEA, you normally have a 14-day right of withdrawal for digital purchases. However, by starting to use a subscription or digital content immediately after purchase, you may be asked to acknowledge that you consent to immediate performance and thereby lose your right of withdrawal once the service has begun, to the extent permitted by law.

Consumers in Turkey benefit from protections under Consumer Protection Law No. 6502 and related regulations on distance sales; note that certain exceptions apply to digital content supplied immediately after purchase.

None of the above limits any mandatory statutory refund or consumer rights you have under the laws of your country of residence.

6. Contact

Umut Deniz Doğan Email: udenizdogan@gmail.com Website: https://www.getmonibox.com